If you have not done so already - please
- Use the audit checklist and check your member files upon exiting members - it's in backoffice under enrollment process and paperwork. This checklist is for the entire file from enrollment to exit. Include the checklist when you share the document with Texas HIPPY.
- Read the new document that has been developed, which includes examples of an enrollment timeline, but also important reminders for exiting members on the second page. This document is on Basecamp under the New 2018-2019 bullets
- Exit your members on eGrants.